This privacy policy outlines how Sprooker Pty Limited ABN 97 621 343 959 and its related bodies corporate and associates (we, us or our) collects, holds, uses and discloses personal information.
In this privacy policy, “Sprooker” means the website operated by us at www.sprooker.com.au and the application made available by us known or referred to as Sprooker.
We collect and hold personal information about customers and potential customers, contractors and other people who come into contact with us, including users of Sprooker (you or your). The kinds of personal information we may collect and hold may include:
For more information about the types of personal information we may collect about you and how it may be used, please contact us using the contact details provided at the end of this privacy policy.
We will generally collect personal information about you directly by way of forms and other documents or information you submit to us (whether in paper or electronic form), correspondence you provide to us and telephone calls or meetings with you. Without limitation, we may collect personal information about you that you provide or which is otherwise generated through your use of Sprooker or any other services we may make available from time to time. If we are unable to collect personal information relating to you, we may be unable to provide you with certain of our goods or services or continue our relationship with you.
The personal information we collect and hold about you depends on your interaction with us. Generally, we will collect, hold and use personal information about you if it is directly related to, or reasonably necessary for, the performance of our functions and activities and for the purposes of:
Generally, we will only use or disclose personal information about you for the purposes for which it was collected (as set out above). We may disclose personal information about you to:
We do not typically or routinely disclose personal information to overseas recipients, although this may change over time.
We are committed to protecting your personal information and we implement appropriate technical and organisational measures to help protect the security of your personal information. However, please note that no system is ever completely secure. We may hold personal information in different ways, including in paper form, electronic form and/or in other mediums. While we have taken steps that are reasonable in the circumstances to protect the personal information we hold from misuse, interference and loss and from unauthorised access, modification or disclosure, we cannot guarantee that such misuse, interference, loss, or unauthorised access, modification or disclosure will not occur.
We may de-identify your personal information or aggregate it in such a way that it cannot be used to identify you. We may disclose de-identified information for any reason we see fit, including to advertisers and other third-parties for their commercial, marketing, research and promotional purposes.
Our de-identification procedure involves:
From time to time we may use your personal information to provide you with marketing materials in relation to offers, specials, products and services that we consider may be of interest to you. If you would not like to receive direct marketing materials from us you may notify us using the contact details set out below.
A cookie is a data file that a website or application transfers to your device. This enables websites and applications to track the pages you have visited. A cookie only contains information you supply. It cannot read data on your computer or mobile device. There are many types of cookies that may be used for different purposes. For example, some cookies help a website or application to remember information about your visit, like your preferred language and other settings while others may identify which pages are being visited or offer security features. Sprooker uses cookies. You can set your browser and/or mobile device to refuse cookies, however this may mean you are unable to take full advantage of Sprooker or our services.
You may request access to personal information which we hold about you by contacting us using the contact details set out below. When you request copies of your personal information held by us we will endeavour to provide you with such copies as soon as reasonably practicable.
We may require you to verify your identity and specify what personal information you require. There may be occasions when access to personal information we hold about you is denied. Such occasions would include (without limitation) where release of the information would have an unreasonable impact on the privacy of others.
We assume that any personal information provided by you is accurate and complete. If you believe the personal information we hold about you is inaccurate, incomplete or out of date, please notify us immediately. You may request that we update or vary personal information that we hold about you using the contact details listed below.
If you are of the view we have breached the Privacy Act 1988 (Cth), the Australian Privacy Principles or any related privacy code (to the extent that they are applicable to us) in dealing with your personal information, you may make a complaint by writing to us using the contact details below and we will take reasonable steps to investigate the complaint and respond to you.
You have the option of not identifying yourself or using a pseudonym when dealing with us in relation to privacy matters unless we are required by law or a court/tribunal to deal with individuals who have identified themselves or it is impractical for us to deal with you if you have not identified yourself in the circumstances.
We may, from time to time and with or without notice, review and update this privacy policy to take account of new laws and technology, changes to our functions and activities, and to make sure it remains appropriate. We recommend you visit our website regularly to keep up to date with any changes.
Please direct all queries and complaints in relation to your privacy or this privacy policy to: Jonathan Cherian, Sprooker Pty Limited, Ground Floor, 10 Pulteney Street, Adelaide SA 5000, Phone: 0412 116 474, e-mail address: jonathan.cherian@sprooker.com.au.